End-User License Agreement — Template

Effective June 5, 2026
Version 1.0 · Last updated June 5, 2026
Template Provider: Kirill Maximenko (Cyprus self-employed entity, TIN 60056031S)
3 Evagora Pitali, 4040 Germasogeia, Limassol, Cyprus
info@toolum.ai

1. About this Template

When you Build a digital product with Toolum and deploy it to the world, the people who use that product will need to know what they can and cannot do with it, what you are and are not promising them, and how the legal relationship between you and them is structured.

This document is a template that you, the Builder, may use as the End-User License Agreement for the deployed application you have built with Toolum. It is drafted to be adaptable — common sections you will keep, placeholders you will fill in, and clauses you will adjust to fit your specific product, your specific jurisdiction, and your specific relationship with the people who use your app.

1.1 What this Template is

This Template is a starting-point End-User License Agreement. It addresses the questions that most deployed apps need to answer: who is granting the license, what license the End-User receives, what they can and cannot do with the app, who owns what, what disclaimers and liability limits apply, and what happens when things go wrong.

The Template is structured so that the substantive legal sections (Sections 4 through 13) are usable with minimal modification for most consumer-facing or business-facing apps. The placeholder sections (Sections 14 and 15) are where your specific deployment details go.

1.2 What this Template is not

This Template is not legal advice. Toolum is not your lawyer. Whether this Template is appropriate for your specific app, your specific jurisdiction, and your specific deployment context is something only you — or a qualified legal advisor you engage — can determine.

This Template is not the agreement between you and Toolum. The agreement between you and Toolum is the Toolum Terms of Service and the documents incorporated by reference into it (Privacy Policy, Data Processing Addendum, Subprocessor List, AI Transparency Statement, Refund Policy, Cookie Policy, Acceptable Use Policy). This Template is a separate document that you, as Builder, use with your own End-Users in connection with your own deployed app.

This Template does not cover privacy disclosures or cookie policies for your deployed app. Those are separate documents you will need to draft for your app, addressing the Personal Data your app collects, processes, and shares. The data protection framework between you and Toolum in respect of any Personal Data of others that flows through Toolum during the Build process is in our Data Processing Addendum; the End-User-facing privacy disclosures for your deployed app are a separate matter.

1.3 Toolum's role in this Template

Toolum is the provider of the tool with which you Built the app, not a party to the agreement between you and your End-Users. When your End-User accepts the EULA you have adapted from this Template, the agreement is between the End-User and you (the Builder), not between the End-User and Toolum. Toolum's role is to provide you with a usable starting point and to disclaim certain things in your favor (Section 16) so that you do not accidentally over-commit on Toolum's behalf when adapting this Template for your own use.

1.4 How to use this Template

The intended workflow is straightforward. Read through the Template once to understand the structure. Then go through it section by section: keep the language that fits your deployment, modify the language that needs to fit your specific context, and fill in the placeholders identified in Sections 14 and 15 with your own contact details, your own jurisdiction choice, and your own product-specific particulars.

The customization checklist in Section 17 is a quick reference for the placeholders and decisions you will need to address before publishing your adapted EULA to your End-Users.


2. How to customize this Template

Customizing the Template is a series of small editing decisions. This Section walks you through the categories.

2.1 Placeholders in square brackets

Throughout the Template, square brackets [like this] mark text that you replace with your own content. Common examples:

When you publish your adapted EULA, no square brackets should remain in the text. Every placeholder should have been replaced with concrete content.

2.2 Sections you will likely keep as drafted

Sections 3 (Definitions), 4 (License grant), 5 (Permitted uses), 6 (Prohibited uses), 8 (User Content and end-user data), 9 (Disclaimers), 10 (Limitation of liability), 11 (Indemnification by End-User), 12 (Termination), and 14 (Changes to this EULA) are drafted to be usable with minimal adaptation for most apps. You may need to add a clause specific to your product, but the core structure typically holds.

2.3 Sections you will need to modify

Section 7 (Intellectual property) requires you to identify whether you are licensing trademarks, brand assets, or other intellectual property to End-Users along with the app itself. The default in the Template is that you are not — you keep all such rights, and the End-User gets a license to use the app and the content it serves but not to reuse your brand. If your deployment is different (for example, you provide an SDK or an embed widget that End-Users include in their own products), you will need to expand Section 7 accordingly.

Section 13 (Disputes and governing law) requires you to select a governing law and a jurisdiction. The Template leaves this as a placeholder. Your choice will depend on where you are based, where your End-Users are based, and what governing law makes commercial sense for your specific product.

Section 15 (Contact) is entirely placeholder content. You provide your contact details, including any specific channel for legal notices.

2.4 Sections you may wish to remove

Some apps do not need all the protections this Template provides. If your app is a personal hobby project shared with friends, the indemnification clause in Section 11 may be more aggressive than the relationship warrants — you can remove or soften it. If your app is offered free of charge with no monetization, the liability cap structure in Section 10 may be more elaborate than necessary — though we recommend keeping the cap framework regardless, because the cost of an unbounded liability exposure on a free app is the same as on a paid one.

2.5 Sections you may wish to add

The Template does not include clauses that are specific to particular product categories: subscription billing terms (if your app charges End-Users on a recurring basis), in-app purchase terms (if your app sells digital goods), age verification (if your app has age-restricted features), or special-category data handling (if your app involves health data, financial data, or other regulated categories). If your app needs any of these, you will need to draft those sections separately or with the help of a legal advisor.


3. Definitions

The defined terms used in this EULA have the meanings set out below. When these terms appear in the EULA, they have these specific meanings rather than their everyday senses.


4. License grant to the End-User

This Section is the heart of the EULA — the actual permission the End-User receives to use the App.

4.1 The license

Subject to the End-User's acceptance and ongoing compliance with this EULA, the Provider grants the End-User a limited, non-exclusive, non-transferable, revocable license to access and use the App for the purposes for which it is offered, during the period the End-User maintains an active and compliant relationship with the Provider.

4.2 What the license does not include

The license in Section 4.1 does not include the right to:

4.3 No transfer of ownership

The license in Section 4.1 grants the End-User a right to use the App; it does not transfer ownership of the App, the Service Content, or any intellectual property associated with them. All rights not expressly granted to the End-User are reserved by the Provider and, where applicable, by the third parties whose components are integrated into the App.

4.4 Duration and revocation

The license is effective from the moment the End-User accepts this EULA and continues for as long as the End-User maintains an active and compliant relationship with the Provider. The Provider may revoke the license at any time in accordance with Section 12 (Termination).


5. Permitted uses

The End-User may use the App for the purposes for which the App is offered by the Provider, in accordance with this EULA and any product documentation, help materials, or community guidelines the Provider publishes alongside the App.

If the App is a productivity tool, the End-User may use it for productivity purposes. If the App is a marketplace, the End-User may participate in the marketplace in the role for which the App is designed (buyer, seller, or both as applicable). If the App is a content platform, the End-User may consume content and, where the App provides authoring features, contribute content. The permitted uses are defined by the App's purpose; the prohibited uses in Section 6 define the outer limits.

End-Users acting in good faith and within the App's intended functionality are using the App in a permitted way.


6. Prohibited uses

The End-User may not use the App, or any output of the App, for any of the following purposes. The list is not exhaustive; it identifies the categories of misuse that are prohibited regardless of whether they appear elsewhere in this EULA or in any other document the Provider publishes.

6.1 Illegal activity

The End-User may not use the App to commit, facilitate, or attempt any activity that is illegal under applicable law. This includes the creation, distribution, or use of content that is illegal in itself (for example, child sexual abuse material, content that incites violence or terrorism, content that infringes another person's intellectual property), as well as the use of the App as a tool for activity that is illegal in its execution (for example, fraud, money laundering, unauthorized access to computer systems).

6.2 Harm to others

The End-User may not use the App to harass, stalk, threaten, defame, doxx, impersonate, or otherwise harm another person. The End-User may not use the App to create or distribute content that infringes the privacy, publicity, or personality rights of another person, including but not limited to non-consensual intimate imagery and unauthorized use of another person's likeness or voice.

6.3 Abuse of the App's functionality

The End-User may not attempt to circumvent the technical or commercial controls of the App, including any rate limits, access controls, or paid-feature gates. The End-User may not use automated means to access or extract content from the App, except where the App expressly exposes an API or similar mechanism for that purpose and the End-User uses it in accordance with its documentation.

6.4 Misrepresentation

The End-User may not misrepresent their identity, their affiliations, or the origin of content they submit to the App. The End-User may not represent to third parties that the App is endorsed by, sponsored by, or otherwise affiliated with any party that has not authorized such representation.

6.5 Security and integrity

The End-User may not introduce malware, viruses, or other malicious code into the App or into systems connected to it. The End-User may not perform denial-of-service attacks, intrusion attempts, or other actions designed to disrupt or compromise the App's operation.

6.6 Use against the Provider

The End-User may not use the App to take action against the Provider or against other End-Users — including, without limitation, scraping content for use in a competing product, using the App's output to train competing machine learning systems (see Section 4.2), or using the App to coordinate harm against the Provider or the End-User community.


7. Intellectual property

The intellectual property rights in and to the App, the Service Content, and any associated brand assets remain with the Provider and, where applicable, with the third parties whose components are integrated into the App.

7.1 The Provider's intellectual property

The Provider owns or has the right to use all intellectual property associated with the App, including the software, design, branding, logos, names, marks, and Service Content. The license in Section 4.1 does not transfer any of these rights to the End-User. The End-User may not use the Provider's brand assets — names, logos, marks — outside of normal nominative use (for example, identifying that they use the App) without the Provider's prior written consent.

7.2 Third-party components

The App may incorporate third-party libraries, open-source components, integrations, or assets that are licensed under their own terms. The End-User's use of the App is subject to those third-party terms in addition to this EULA. Where the third-party terms and this EULA conflict in respect of a specific component, the third-party terms apply to that component and this EULA continues to apply to the rest of the App.

7.3 End-User feedback

If the End-User provides feedback, suggestions, bug reports, or ideas to the Provider about the App, the Provider may use that feedback to refine the App, design new features, or otherwise improve the Provider's offerings, without restriction and without obligation to the End-User. This use does not grant the Provider rights in any of the End-User's own copyrighted works that the End-User incidentally references in feedback; it grants the Provider rights only in the feedback content itself.


8. User Content and end-user data

The End-User may submit, upload, or generate content through the App. This Section is the framework that governs that content.

8.1 The End-User's content

The End-User retains ownership of User Content the End-User submits to or generates through the App. By submitting User Content, the End-User grants the Provider a limited, non-exclusive, royalty-free license to use the User Content solely to operate the App for the End-User. The Provider does not acquire ownership of User Content, does not use User Content to train or develop machine learning models, and does not sell User Content to third parties.

8.2 The End-User's responsibility for content

The End-User is responsible for the User Content the End-User submits. The End-User warrants that they have the right to submit the User Content, that the User Content does not infringe the rights of any third party, and that the User Content complies with applicable law and with this EULA (in particular Section 6 on prohibited uses).

8.3 Provider's response to violating content

The Provider may, at its discretion, remove or restrict access to User Content that violates this EULA, applicable law, or the rights of any third party. The Provider may suspend or terminate the access of End-Users who repeatedly submit violating content in accordance with Section 12 (Termination).

8.4 The App's collection of Personal Data

The App may collect, process, or store Personal Data about the End-User in connection with the End-User's use of the App. The framework for that collection is set out in a separate privacy policy that the Provider publishes for the App; this EULA does not duplicate that disclosure. The End-User is referred to the App's privacy policy for details on what Personal Data the App processes, why, for how long, and what the End-User's rights are in respect of that Personal Data.


9. Disclaimers

This Section is the formal disclaimer framework that limits what the Provider warrants about the App.

9.1 The App is provided "as is" and "as available"

To the maximum extent permitted by applicable law, the App is provided on an "as is" and "as available" basis, without warranty of any kind, express or implied. The Provider specifically disclaims the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

9.2 No warranty of uninterrupted operation

The Provider does not warrant that the App will be uninterrupted, error-free, secure against all threats, or that defects will be corrected. The App depends on third-party infrastructure, including Toolum's underlying tooling and the third-party services that Toolum and the Provider integrate; outages and degraded performance of those third parties can affect the App's availability notwithstanding the Provider's reasonable efforts.

9.3 AI-generated content

If the App includes AI-generated content or AI-driven features, the Provider does not warrant that AI outputs are accurate, complete, original, or suitable for the End-User's specific purpose. AI systems can produce content that appears authoritative but is factually wrong. AI training data reflects historical content and can carry biases. The End-User is responsible for verifying any AI-generated content the End-User relies on, particularly in any context where accuracy materially matters.

9.4 Not professional advice

If the App provides information, calculations, generated content, or recommendations on topics for which qualified professional advice is required by law or by reasonable practice — including without limitation legal advice, medical advice, financial advice, tax advice, investment advice, or immigration advice — the Provider does not warrant that the output of the App is a substitute for that professional advice. The End-User remains responsible for obtaining qualified professional review of the relevant outputs before relying on them in any context where reliance has consequences.

9.5 Statutory rights preservation

Nothing in this Section 9 limits or excludes any liability that cannot be limited or excluded under applicable consumer protection law. Where any disclaimer in this Section 9 is unenforceable under applicable consumer law as to a particular End-User, the disclaimer applies to the maximum extent permitted by that law, and the remainder of this EULA continues in effect.


10. Limitation of liability

This Section sets the limits of what the Provider is liable to the End-User for, in respect of the End-User's use of the App.

10.1 Exclusion of consequential damages

To the maximum extent permitted by applicable law, the Provider shall not be liable to the End-User for any indirect, incidental, special, consequential, exemplary, or punitive damages — including without limitation loss of profits, loss of revenue, loss of goodwill, loss of business opportunity, loss of anticipated savings, loss of or damage to data, or business interruption — arising out of or related to this EULA or to the End-User's use of the App, even if the Provider has been advised of the possibility of such damages and whether the claim is based in contract, tort (including negligence), strict liability, or any other legal theory.

10.2 Aggregate liability cap

To the maximum extent permitted by applicable law, the Provider's total aggregate liability arising out of or related to this EULA or to the App shall not exceed the greater of:

This cap applies in the aggregate across all claims arising from this EULA or from the App, not per claim or per incident.

10.3 Carve-outs from the cap

Notwithstanding Sections 10.1 and 10.2, the following liability is not limited or excluded:

10.4 Statutory rights preservation

Nothing in this Section 10 limits or excludes any liability that cannot be limited or excluded under applicable consumer protection law of the End-User's jurisdiction. Where the End-User is a consumer within the meaning of EU consumer protection law and is habitually resident in the European Union, the mandatory consumer protection law of that End-User's country of habitual residence applies to the extent it provides higher protection than this Section 10.


11. Indemnification by the End-User

The End-User will defend the Provider against any third-party claim arising from:

The End-User will pay the damages or settlement amounts finally awarded against the Provider in such a claim, subject to the Provider providing the End-User with prompt written notice of the claim, permitting the End-User to control the defense and settlement of the claim (provided that any settlement that imposes non-monetary obligations on the Provider requires the Provider's prior written consent), and providing reasonable cooperation with the End-User's defense at the End-User's expense.

This indemnification operates in addition to, not in lieu of, any other remedies the Provider has under this EULA or under applicable law.


12. Termination

12.1 Termination by the End-User

The End-User may stop using the App at any time. If the App provides a self-service account closure mechanism, the End-User may use it. If not, the End-User may notify the Provider through the contact channels in Section 15 of the End-User's wish to end the relationship.

12.2 Termination by the Provider for cause

The Provider may suspend or terminate the End-User's access to the App for cause, including:

For violations that are curable, the Provider will generally provide notice and a reasonable cure period before termination. For violations that are not curable — for example, illegal content, severe abuse of other End-Users, or actions that present immediate risk to the App's security — the Provider may terminate immediately without prior notice.

12.3 Termination by the Provider for other reasons

The Provider may, in its discretion, terminate the App in its entirety, terminate specific features of the App, or terminate the End-User's access for reasons not enumerated in Section 12.2, with reasonable advance notice through the contact channels in Section 15. The Provider will use commercially reasonable efforts to allow the End-User to retrieve User Content before such termination takes effect.

12.4 Effects of termination

On termination of the End-User's access to the App:


13. Disputes and governing law

13.1 Governing law

This EULA is governed by the laws of [YOUR JURISDICTION], without regard to its conflict-of-laws principles.

13.2 Jurisdiction

Any dispute arising out of or related to this EULA or to the App shall be brought in the courts of [YOUR JURISDICTION], which shall have exclusive jurisdiction over such disputes.

Notwithstanding the foregoing, where the End-User is a consumer habitually resident in a Member State of the European Union, the mandatory consumer protection law of that End-User's country of habitual residence applies to the extent it provides protection higher than the governing law in Section 13.1.

13.3 Informal resolution first

The Provider encourages informal resolution of disputes. If the End-User has a concern about the App or about how the Provider has applied this EULA, the End-User is invited to contact the Provider through the channels in Section 15 with a description of the issue. A period of thirty (30) days of good-faith informal discussion is requested before formal proceedings are initiated. This informal-resolution period is a request, not a procedural bar; the End-User may proceed to formal channels at any time if informal discussion does not resolve the issue.

13.4 EU Online Dispute Resolution platform

Where the End-User is a consumer in the European Union, the End-User may use the European Commission's Online Dispute Resolution platform, available at https://ec.europa.eu/consumers/odr/, to seek out-of-court resolution of disputes arising from online purchases.


14. App and Provider identification

This Section is the placeholder where the Provider identifies the App and themselves. The Provider replaces the bracketed content below with their own particulars when adapting the Template.

14.1 The App

14.2 The Provider


15. Contact

This Section is the placeholder where the Provider identifies how End-Users contact the Provider.


16. Changes to this EULA

The Provider may update this EULA from time to time, as the App evolves and as applicable law changes.

16.1 How changes are published

When the Provider updates this EULA, the Provider updates the Last Updated date at the top of the document. For changes that materially affect the End-User's rights or obligations, the Provider also revises the Effective Date and provides reasonable advance notice through the contact channels in Section 15 or through in-app notification.

16.2 The End-User's options when this EULA changes

If the End-User does not agree with a material change to this EULA, the End-User may stop using the App before the change takes effect, in accordance with Section 12.1.


17. Customization checklist

Before publishing this EULA to End-Users, the Provider should confirm that:

If the App is being deployed to End-Users in the European Union, the Provider should additionally confirm that:

If the Provider is unsure about any of the items above, the Provider should consult a qualified legal advisor before publishing the EULA.


18. About Toolum

Toolum is the AI-powered no-code builder with which the Provider built the App. Toolum is not a party to this EULA. The agreement between the Provider and Toolum is the Toolum Terms of Service, available at https://toolum.ai/legal/terms.

Toolum makes this Template available to Builders as a starting point for End-User License Agreements. Toolum does not warrant that this Template is appropriate for the Provider's specific App, the Provider's specific jurisdiction, or the Provider's specific deployment context. The Provider is responsible for adapting the Template, for obtaining qualified legal advice where appropriate, and for ensuring that the published EULA complies with the law that applies to the App.

For questions about this Template specifically — its structure, the intent behind specific clauses, or how to adapt it for a particular use case — Builders may contact Toolum at info@toolum.ai. Toolum's response to such questions is informational and does not constitute legal advice.


Toolum (Template Provider)
Kirill Maximenko (Cyprus self-employed entity)
Tax Identification Number: 60056031S
Address: 3 Evagora Pitali, 4040 Germasogeia, Limassol, Cyprus
Email: info@toolum.ai

Related Toolum documents


This Template is published by Toolum (Kirill Maximenko, Cyprus self-employed entity). It is provided as a starting-point End-User License Agreement for Builders who deploy applications built with Toolum. It is not legal advice and does not establish a relationship between the End-User of a deployed app and Toolum. Builders are responsible for adapting the Template to their specific deployment and for obtaining qualified legal advice where appropriate.

Document version 1.0. Effective June 5, 2026.